Shipping policy
Where we ship from
All orders ship from our US warehouse.
Where we ship to
We currently ship within the United States only.
Order processing & cut-off
Orders placed before 12:00 PM ET on a business day begin processing that same day; orders placed after 12:00 PM ET, or on weekends and US public holidays, begin processing the next business day. Orders are then processed within 1–2 business days. Business days are Monday–Friday, excluding weekends and US public holidays.
Delivery time
Once shipped, orders typically arrive within 2–5 business days within the US. Including processing, most orders arrive within about 3–7 business days of being placed.
Shipping cost
Standard shipping is free on all US orders. Your total is always shown at checkout before you pay.
Order tracking
You'll receive a tracking link by email as soon as your order ships.
Delivery estimates
Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, or holidays. If your order is significantly delayed, email support@zinctune.com and we'll help.
Incorrect or incomplete addresses
Please double-check your shipping address at checkout. If a package is returned to us due to a wrong or incomplete address, we'll process it as a change-of-mind return under our Return & Refund Policy.
Lost or damaged in transit
If your package is lost in transit or arrives damaged, contact us — under our Return & Refund Policy we'll replace it or refund you in full.
Questions? Email support@zinctune.com.